Privacy Policy

Delhi Dhan Shakti Co-operative (Urban) Thrift and Credit Society Limited
Address: C-47, Block C, New Ashok Nagar, New Delhi – 110096
Contact: +91 99115 57067
________________________________________ 1. Introduction

Delhi Dhan Shakti Co-operative (Urban) Thrift and Credit Society Limited (“we,” “our,” “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services or visit our office/website.
By engaging with our Society, you consent to the collection and use of your personal data in accordance with this Privacy Policy.

________________________________________ 2. Information We Collect

We may collect the following categories of information from members, applicants, and visitors:
• Personal Identification Data: Name, address, date of birth, Aadhaar number, PAN, and photograph.
• Contact Information: Mobile number, email address, and other communication details.
• Financial Information: Bank details, account numbers, income proof, and transaction records.
• Membership and Loan Data: Membership number, deposit records, loan applications, repayment history, and related documents.
• Usage Data (if applicable online): Information such as IP address, browser type, and access logs when you visit our website.

________________________________________ 3. Purpose of Data Collection

We collect and process data for legitimate purposes, including:
• Member registration and verification.

• Processing deposits, withdrawals, and loan applications.
• Maintaining internal accounting and regulatory compliance.
• Communicating important notices and updates.
• Preventing fraud or misuse of society services.
• Improving operational efficiency and service quality.
________________________________________ 4. Data Storage and Security

All personal and financial information is stored securely in accordance with applicable data protection laws. We use appropriate technical and organizational measures to protect data from unauthorized access, alteration, disclosure, or destruction.
Access to member data is restricted to authorized personnel only.

________________________________________ 5. Sharing of Information

We do not sell or trade your personal information. However, your information may be shared under the following circumstances:
• With auditors, regulators, or government authorities as required by law.
• With financial institutions or partners for processing legitimate transactions.
• With service providers who assist us in managing our operations (bound by confidentiality obligations).
________________________________________ 6. Member Rights

You have the right to:
• Access and review your personal information held by us.
• Request correction of inaccurate or incomplete data.
• Withdraw consent (where applicable) for processing of your data.
• Lodge a complaint with the appropriate data protection authority if you believe your rights have been violated.
Requests can be submitted in writing to our office at the address mentioned above.

________________________________________ 7. Data Retention
We retain personal data only as long as necessary for the purposes stated in this policy or as required by applicable law, cooperative regulations, or audit obligations.

________________________________________ 8. Cookies and Online Tracking (if website applicable)
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though some website features may not function properly without them.

________________________________________ 9. Legal Compliance

We comply with all relevant provisions of the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, as applicable in India.

________________________________________ 10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in law or operational practices. The updated version will be available at our office or website with a revised “Last Updated” date.
________________________________________ 11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal data, please contact us:
Delhi Dhan Shakti Co-operative (Urban) Thrift and Credit Society Limited
Address: C-47, Block C, New Ashok Nagar, New Delhi – 110096
Mobile: +91 99115 57067
Email: [Insert official email, if available] ________________________________________ Disclaimer: This Privacy Policy is intended to comply with Indian privacy and cooperative laws. Members are encouraged to review it periodically and contact us for any clarifications.